MWC Barcelona accessibility programme
We offer a wide range of accessible services to cover all aspects of your event experience.
Any questions? We’re here to help
Just email our MWC Barcelona customer support team:
Accessibility services
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Transportation within Barcelona
Find specialised transportation services for travel to and from the venue, as well as throughout the city. -
What to expect at Fira Gran Via
Welcome to a fully accessible venue, ensuring all our attendees can enjoy stress-free participation. -
Navigating MWC Barcelona
Explore our accessible environment, designed to enhance your event experience. -
Discovering Barcelona
Access a range of essential auxiliary services for comfort, care and leisure support.
Transportation within Barcelona
Choose what suits you from a range of accessible travel services.
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Vehicles equipped for accessibility
To arrange an accessible taxi or car service, contact our local partner, Barcelona Special Traveler, specialists in accessibility support services: contact@barcelonaspecialtraveler.com -
Travelling by public transport
Three metro stations, all with accessible lifts, are located close to the Fira Gran Via venue: Europa Fira on FGC/L9S, Fira on L9S and Foc on L10S. -
Accessible parking spaces
Accessible spaces are available in Parking B and Parking F. Please show a valid disabled parking sign. -
Private vehicle drop-off/pick-up
A dedicated accessible vehicle drop-off / pick-up area is located at the back of FGV Hall 3. Please request a car sticker for access before Monday, 24 February, 2025 from our official accommodation partner: accessibility@bnetwork.com
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What to expect at Fira Gran Via
Welcome to a fully accessible venue, free of obstacles and designed with smart signage, audio navigation, automatic doors and lifts, and much more.
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Smart signage and audio guide
Scan the NaviLens QR code above to download the free NaviLens app on iOS or Google Play. -
Lifts to access venue floors
You’ll find control panels at wheelchair height, with braille text. -
Toilets adapted for wheelchair use
All venue toilets are equipped for wheelchair use. -
Fully accessible restaurants
All reception counters, bars, self-service counters and seating areas are accessible to wheelchair users.
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Explore an accessible environment, designed to enhance everyone’s engagement and provide a seamless event experience.
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Speech-to-text
Speech-to-text captioning services are available for all keynotes and D4T conference sessions. -
Sign language
Real-time sign language interpretation services are provided at keynote sessions.
For interpreters accompanying individuals within the venue, or at satellite events or parties: contact@barcelonaspecialtraveler.com -
Reserved seats in all conference stages
Reserved seats are available for wheelchair users at all MWC stages.
For more assistance or guidance throughout the venue: contact@barcelonaspecialtraveler.com -
Companion pass or guide dog
MWC offers a complimentary companion pass for assistance during the event. Please apply before Monday, 17 February 2025.
Contact customer support at the following address: customersupport@mwcbarcelona.com
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Discovering Barcelona
Our local partner, Barcelona Special Traveler, offers a variety of services which include:
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Accessible accommodations
Get tailored advice on the most suitable accommodation for your needs and preferences. -
City tourism leisure services
Find assistance with transfers, accessible transport, restaurants, personal shopping and rental of electric mobility buggies. -
Healthcare services
Get advice on interim medical care, nursing, personal assistance, pharmacy, chiropody and physiotherapy services. -
Orthopedic equipment
Find assistance with the hire and repair of orthopedic equipment items, such as wheelchairs.
Services not available at MWC Barcelona
Please note that we cannot provide the following services at the event:
- Connection to sound boards.
- Devices that are personal or individually prescribed, such as prescription eyeglasses, hearing aids or wheelchairs.
- Personal services of an intimate nature, such as assistance in eating, toileting or dressing.
MWC Barcelona strategic accessibility services partners
Specialised accessibility support services provider
A car sticker for dedicated venue access at the pick-up/drop-off area
Fully accessible venue
Navigation for people who are visually impaired. Download the free NaviLens app on iOS or Google Play
Specialised accessibility support services provider
A car sticker for dedicated venue access at the pick-up/drop-off area
Fully accessible venue
Navigation for people who are visually impaired. Download the free NaviLens app on iOS or Google Play
Please remember: All companies are third party service providers. You are responsible for complying with their terms and conditions and cancellation policies. GSMA is not responsible for any issues or disputes between you and any third-party service provider.