Motive

Service Management Platform

The Motive Service Management Platform (SMP) delivers AI-powered, omnichannel aware, low-code workflows and integration capabilities designed to transform telecom customer service. Tailored for communication service providers (CSPs), SMP empowers seamless customer interactions across assisted, self-service, and automated channels, Enhance operational efficiency, reduce costs, and improve customer satisfaction across home, mobile, and IoT services with industry-leading automation and proactive care.