Speaker Bio
Wini Hebalkar is the Chief Services Officer for SquareTrade/Allstate Protection Plans. She spearheads global services strategy, customer experience, and supply chain operations that ensure the satisfaction of more than 150 million policyholders. Wini is passionate about creating and scaling technology-enabled operations that power seamless customer-centric experiences, leading a global team that delivers service innovation and elevates customer service. She is a dedicated champion and mentor for current and aspiring women leaders and acted as the first executive sponsor of SquareTrade/Allstate Protection Plans' WOMEN employee impact group, which focuses on creating opportunities, providing mentorship, and promoting empowerment for women and their allies. A champion for inclusion, diversity, and equity, Wini is committed to fostering a workplace that encourages continuous personal and professional growth, respect, inclusivity, and integrity. Her leadership has been recognized by the 2024 Globee Business Awards (Silver) as Executive of the Year in Accounting, Banking, Financial or Insurance, and she has also received the TITAN Women in Business Innovative Executive of the Year and Female Executive of the Year in Customer Service awards.