Speaker Bio
Marieke Snoep (born 1971) has been a member of the Board of Management of KPN since 2019 and was appointed Chief Consumer Market on June 1, 2023. In this role, she is responsible for KPN's activities and determines the company's strategy in the consumer domain. She has extensive strategic and commercial expecience in the Dutch telecommunications and technology market. Marieke is committed to the KPN purpose: 'We go all out to connect everyone in The Netherlands to a sustainable future'. More specifically, she aims to grow with our customer needs, by empowering secure digital lives through all life stages and ensuring customer centricity.
Prior to her role as Chief Consumer Market within KPN, Marieke served as Chief Business Market with effect from Decemer 1, 2019. She successfully initiated the turnaround of the Business Market, where she and her team created a one-stop shop for the entire business market, with a secure and future proof portfolio for SMEs, Large and Corporate Organizations at lower operating cost. She was also responsible for reshaping KPN as a customer-centric organization, which has led to KPN ranking number one in customer satisfaction.
After completing her Master of Science in Mechanical Engineering, Marieke worked as a consultant at Solvision (now Ordina) and Atos Origin. After 2002 she held various management positions at T-Mobile, where she was a member of the Executive Board as Chief Operations Officer, Chief Business Market from 2012, and Chief Consumer Market from 2017.