Speaker Bio
Clare is the Global Chief Client Officer and CEO of Ogilvy One EMEA. Ogilvy One focuses on designing valuable relationships between brands and customers, and importantly raising the creative agenda in the Customer Experience industry.
With over 20 years experience in the direct to consumer space, Clare has lead the CX efforts of many leading global and UK based consumer and b2b brands. From BT, British Gas and British Airways to Intercontinental Hotel Group, Formula 1 and IBM.
Whilst the world of CX is Clare’s passion, prior to her current role, she was the Chief Customer Officer for Ogilvy UK, helping drive our agency capabilities across all areas. PR, Advertising, CX, Social and Influence.
Other important roles for Clare is as a mentor. Mentoring people inside of WPP and outside, and being a sponsor for Ogilvy Equals. Ogilvy’s equality network – not to be confused with a women’s only network – championing the need for equality in the work place. Something she is focused on as a mum to two boys.
Outside of work, Clare is an avid sports fan. Newcastle United being a lifelong passion, rivalled now by watching her eldest son play football, and her youngest run cross country’s. Standing by the side of a muddy field seems to be more than a pastime!