About Industry Services
As the GSMA, we have access to unique data and tools to help businesses in the worldwide telecommunications sector thrive. Our portfolio includes services that optimise device management and network planning, streamline wholesale roaming processes with new blockchain technology, create better 4G /5G experiences by ensuring VoLTE and network settings are correctly implemented, help unlock eSIMs’ value, and reduce network fraud and mobile device crime.
Meet the Team
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Conor Dempsey
Senior Director, GSMA Services & GSMAi, London Conor heads up the GSMA Services & GSMA Intelligence customer engagement teams. His primary role is to ensure our Members, Customers & Partners are leveraging the full suite of data plus services to increase revenue, reduce costs & improve customer satisfaction.GET IN TOUCH -
Edward Wong
Outreach Director, Hong Kong Edward is responsible for GSMA Services client engagement across the APAC and Africa region. He is also our global team lead for eSIM Discovery Service.GET IN TOUCH -
Nicolás Forster
Outreach Director, GSMA Services, Buenos Aires Nico manages our client engagement across all of the Americas. He is also the global team lead for Network & Interconnect, as well as our Fraud & Security services. GET IN TOUCH -
Asif Ali
Client Services Manager, LondonAsif is responsible for GSMA Services client engagement. He also heads up our global fraud services.GET IN TOUCH -
Vinny Robertson
Client Services Director, LondonVinny is responsible for GSMA services including Blockchain, security accreditation and device intelligence.GET IN TOUCH